Please keep in mind you need to allow 6 months for an NBN connection from the date the developer/landowner entered into an agreement with NBN. NBN are standing firm on the six month timeframe and MCS are unable to make this process go any faster.
If you have allowed six months then there are a few reasons you may be unable to obtain a connection, for example:
– Your retail service provider is unable to locate your address.
– You have an agreement in place with Telstra but the infrastructure in the street is now owned by NBN.
NBN are aware of these issues and assure us they are working to remedy.
If you have allowed six months but would like further information on why you can’t get connected, contact NBN on 1800 687 626