Metropolitan Communication Services - MCSConnect » Applications & Payment http://www.mcsconnect.com.au Telecommunication Solutions Mon, 27 Jan 2020 23:16:10 +0000 en-US hourly 1 http://wordpress.org/?v=4.2.7 Thereabout Timeframes for: Install, Documentation & Connection? http://www.mcsconnect.com.au/index.php/faq-post/thereabout-timeframes-for-install-documentation-connection/?utm_source=rss&utm_medium=rss&utm_campaign=thereabout-timeframes-for-install-documentation-connection http://www.mcsconnect.com.au/index.php/faq-post/thereabout-timeframes-for-install-documentation-connection/#comments Tue, 25 Sep 2018 05:16:43 +0000 http://www.mcsconnect.com.au/?post_type=faq-post&p=966 Lead times differ depending on what you require. We aim to provide a quote within two working days.
• One week to obtain a booking for site works.
• Council Documentation is issued once the provisioning letter is obtained from NBN.
• Final connections can be organised by the occupant through a Retail Service Provider (RSP).

]]> http://www.mcsconnect.com.au/index.php/faq-post/thereabout-timeframes-for-install-documentation-connection/feed/ 0 I’ve accepted my quote what happens now? http://www.mcsconnect.com.au/index.php/faq-post/ive-accepted-my-quote-what-happens-now/?utm_source=rss&utm_medium=rss&utm_campaign=ive-accepted-my-quote-what-happens-now http://www.mcsconnect.com.au/index.php/faq-post/ive-accepted-my-quote-what-happens-now/#comments Tue, 25 Sep 2018 05:15:55 +0000 http://www.mcsconnect.com.au/?post_type=faq-post&p=965 MCS will send an invoice which will need to be paid before any works are started. Please ensure you read the email that was sent when you accepted our quote for further clarification. If you have engaged us to complete conduit and/or pit installation, you will need to contact us to book in the works, allowing a 1 week lead-time.

]]> http://www.mcsconnect.com.au/index.php/faq-post/ive-accepted-my-quote-what-happens-now/feed/ 0 What services does MCS provide a quote for? http://www.mcsconnect.com.au/index.php/faq-post/what-services-does-mcs-provide-a-quote-for/?utm_source=rss&utm_medium=rss&utm_campaign=what-services-does-mcs-provide-a-quote-for http://www.mcsconnect.com.au/index.php/faq-post/what-services-does-mcs-provide-a-quote-for/#comments Tue, 25 Sep 2018 05:07:05 +0000 http://www.mcsconnect.com.au/?post_type=faq-post&p=962 -Pit and Pipe Installation

-Streetworks

-VC81 Subdivision Documentation for Council

-Pathway Designs

-AutoCAD plans for NBN applications

]]> http://www.mcsconnect.com.au/index.php/faq-post/what-services-does-mcs-provide-a-quote-for/feed/ 0 How much will documentation or conduit installation cost? http://www.mcsconnect.com.au/index.php/faq-post/do-you-provide-services-from-the-pit-in-the-street-to-the-customers-property-boundary/?utm_source=rss&utm_medium=rss&utm_campaign=do-you-provide-services-from-the-pit-in-the-street-to-the-customers-property-boundary http://www.mcsconnect.com.au/index.php/faq-post/do-you-provide-services-from-the-pit-in-the-street-to-the-customers-property-boundary/#comments Wed, 01 Jun 2016 06:42:06 +0000 http://www.mcsconnect.com.au/?post_type=faq-post&p=860 All pricing starts at $595 +gst and an exact price will be provided with a no obligation quote. Submit your application above by clicking on Application Form.

]]> http://www.mcsconnect.com.au/index.php/faq-post/do-you-provide-services-from-the-pit-in-the-street-to-the-customers-property-boundary/feed/ 0 Can MCS change the biller on my invoice? http://www.mcsconnect.com.au/index.php/faq-post/do-you-do-the-digging-and-install-the-pipe/?utm_source=rss&utm_medium=rss&utm_campaign=do-you-do-the-digging-and-install-the-pipe http://www.mcsconnect.com.au/index.php/faq-post/do-you-do-the-digging-and-install-the-pipe/#comments Wed, 01 Jun 2016 06:41:35 +0000 http://www.mcsconnect.com.au/?post_type=faq-post&p=859 Yes, we will change the biller on any unpaid invoice. Email customerservice@mcsconnect.com.au with the new biller details and we will reissue.

]]> http://www.mcsconnect.com.au/index.php/faq-post/do-you-do-the-digging-and-install-the-pipe/feed/ 0 Am I eligible for a refund if I select the wrong product? http://www.mcsconnect.com.au/index.php/faq-post/how-do-i-get-support-and-who-can-i-talk-to-for-more-information/?utm_source=rss&utm_medium=rss&utm_campaign=how-do-i-get-support-and-who-can-i-talk-to-for-more-information http://www.mcsconnect.com.au/index.php/faq-post/how-do-i-get-support-and-who-can-i-talk-to-for-more-information/#comments Wed, 01 Jun 2016 06:41:03 +0000 http://www.mcsconnect.com.au/?post_type=faq-post&p=858 If you are unsure about which product best suits your development, please talk to us first. MCS charge a $99 admin fee to process a refund.

]]> http://www.mcsconnect.com.au/index.php/faq-post/how-do-i-get-support-and-who-can-i-talk-to-for-more-information/feed/ 0 How do I contact MCS for more information or an update? http://www.mcsconnect.com.au/index.php/faq-post/why-do-i-need-to-have-my-plan-of-sub-division-and-site-plan-working-drawings-in-an-electronic-format/?utm_source=rss&utm_medium=rss&utm_campaign=why-do-i-need-to-have-my-plan-of-sub-division-and-site-plan-working-drawings-in-an-electronic-format http://www.mcsconnect.com.au/index.php/faq-post/why-do-i-need-to-have-my-plan-of-sub-division-and-site-plan-working-drawings-in-an-electronic-format/#comments Wed, 01 Jun 2016 06:33:41 +0000 http://www.mcsconnect.com.au/?post_type=faq-post&p=856 Requests for information and updates via email are preferred, so send to us with an address and/or reference numbers to: customerservice@mcsconnect.com.au
Our Customer Service Team is also available Monday through Friday 9am-4pm on 03 8592 8100.

]]> http://www.mcsconnect.com.au/index.php/faq-post/why-do-i-need-to-have-my-plan-of-sub-division-and-site-plan-working-drawings-in-an-electronic-format/feed/ 0 How do I obtain a quote? http://www.mcsconnect.com.au/index.php/faq-post/how-do-i-obtain-a-quote/?utm_source=rss&utm_medium=rss&utm_campaign=how-do-i-obtain-a-quote http://www.mcsconnect.com.au/index.php/faq-post/how-do-i-obtain-a-quote/#comments Fri, 27 May 2016 06:50:36 +0000 http://www.mcsconnect.com.au/?post_type=faq-post&p=823 Submit your application to us here online via our Application Form and make sure you have your plan of subdivision (or proposed) and site/landscaping plan ready. Click on our application form and fill in all details as best you can and we will email to ask questions if need be.

]]> http://www.mcsconnect.com.au/index.php/faq-post/how-do-i-obtain-a-quote/feed/ 0 How long does it take to get a quote? http://www.mcsconnect.com.au/index.php/faq-post/what-is-a-content-management-system-cms/?utm_source=rss&utm_medium=rss&utm_campaign=what-is-a-content-management-system-cms http://www.mcsconnect.com.au/index.php/faq-post/what-is-a-content-management-system-cms/#comments Tue, 17 May 2016 11:19:40 +0000 http://www.mcsconnect.com.au/?post_type=faq-post&p=696 Usually 2 working days but there are variables that will affect this timeframe. If you need pathway designs or an NBN pre-design your quote may take up to seven working days.

]]> http://www.mcsconnect.com.au/index.php/faq-post/what-is-a-content-management-system-cms/feed/ 0 top-right http://www.mcsconnect.com.au/index.php/top-right/?utm_source=rss&utm_medium=rss&utm_campaign=top-right http://www.mcsconnect.com.au/index.php/top-right/#comments Thu, 12 May 2016 05:43:37 +0000 http://www.mcsconnect.com.au/?p=591

INSTALLATIONS

COMPLIANCE
DOCUMENTATION

APPLICATION
& QUOTATION

FAQ

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